Executive Assistant to Officer

C-Suite Executive Assistant

Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology along with some of the most recognized brands globally. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

The C-Suite Executive Assistant (EA) provides high-level administrative support to executive(s) and their teams, ensuring timely responses, efficient coordination, and seamless execution of daily operations. This role demands agility, discretion, and a proactive mindset to orchestrate schedules, global communications, and cross-functional collaboration with speed and accuracy.

This role is required to reside in Jacksonville, FL as you will need to report into the office. This is not a virtual role but may have flexibility for some hybrid days.

You'll be part of the Executive Assistant Center of Excellence (EA CoE) – a global community redefining what it means to be an EA  CoE drives operational excellence, collaboration, and capability building across the EA network. Together, we enable consistent standards, build connections across regions, and elevate the impact of executives we support. Our EAs are trusted strategic partners, not task managers – they anticipate, translate, and deliver with precision.

If you're energized by complexity, grounded in detail, and excited to play a pivotal role in how FIS operates, this is where you belong.

• Minimum of 5 years as an Executive Assistant supporting C-suite (President or above) is required to be considered.

• You must be a self-starter, who needs little to no supervision, is decision maker, and has a strong ability to push back when needed to keep Executive on task.

• Strong ability to contribute ideas, be part of the leadership team, and be an ambassador for the Executive and team.

• Experience with coordinating International Travel is required

• Extensive knowledge of methods and techniques to perform general clerical administrative duties and proficiency in common industry applications. Specific expertise in MS Outlook, MS Word, Excel and PowerPoint, Teams, SharePoint required

• Ability to follow-through on open items and strong attention to detail

• Ability to maintain confidentiality, communicate information to others effectively, and maintain accurate records

• Ability to adapt to change and react to evolving business needs

• Familiarity with AI-enhanced productivity tools and a willingness to adopt emerging technologies to improve processes and outcomes.

• Willingness to effectively manage executive calendar and set expectations as needed

• Willingness and ability to learn new company processes and policies quickly and translate that information to the executive

• Effective written and verbal communication skills

• Ability to establish and maintain effective working relationships with executives, employees, clients and public

The Executive Assistant role will involve performing administrative duties for the executive and team to ensure timely responses and quick turn-around times. You will manage the schedule including arranging appointments, travel, meetings, expense management, conference calls, etc. This is a fast-paced and responsive team and they are looking for someone who is technically savvy.

• Performing various high-level administrative duties including executive and personal assistance to meeting planning, coordination of agenda, and handling meeting requests.

• Builds strong relationships with other Executive Assistants, enabling close collaboration across teams.

• Provide "gatekeeper" role, providing a bridge for smooth communication between the executive and stakeholders, demonstrating leadership to maintain credibility, trust, and support with the Executive Team.

• Work requires analysis and use of initiative and independent judgment, ability to anticipate business needs proactively.

• Remains knowledgeable of corporate policy. Often called upon to interpret and communicate…