Campus Safety Dispatcher

What We Offer

Join our team! What We Offer At Palm Beach State College, you will discover a place where ideas come to life and the heartbeat of a county begins. By joining us, you will be exposed to professionals from across the U.S. and abroad who are the strivers, reinventors, explorers, and influencers dedicated to developing talent that fills the most needed workforce roles.

As the Panthers, we embrace a community of belonging, caring, and connection for our students and employees. We seek creative individuals to help PBSC fulfill its mission of inspiring hope, advancing skills, and transforming lives.

Responsible for providing dispatch functions and clerical support within the security department. Receives and transmits radio communications. Observes video camera surveillance monitors to various areas of the campus. Handles ongoing radio dispatch duties and contacts appropriate individuals for medical emergencies. This role may be required to work a fluctuating schedule to include nights, weekends, and at other campuses as scheduled.

• Handles ongoing radio dispatcher duties.
• Directs emergency medical personnel to the appropriate areas of the campus during emergency situations.
• Contacts appropriate individuals for medical emergencies.
• Inputs information into Autotract/DMV system monthly.
• Coordinates the activities of one or more staff.
• Assists in scheduling and administrative requirements.
• Prepares correspondence, maintains citation, and call log documents, and accurately responds to inquiries.
• Maintains and control records to include database, logs, cost records, and general records. Does not include bookkeeping.
• Issues faculty, student and staff parking authorizations and issues related reports.
• Monitors status of emergency communications systems to include video surveillance.
• Sets up and organizes files and manuals and distributes as needed.
• Prepares and manages general correspondence and reports.
• Performs administrative support functions such as typing and editing forms, reports, memos and correspondence, making photocopies, scanning and managing phone calls.
• Performs other job-related duties as assigned.

• Education and Experience:
  
  High school diploma or G.E.D One year of related experience
• Knowledge of:
  Microsoft Office Professional or similar application
• Skilled in:
  Delivering a high level of customer service
• Organize and prioritize multiple, competing priorities to maximize personal and team effectiveness
• Attention to detail while maintaining effective time and task management
• Ability to:
  Effectively communicate verbally and in writing on a regular basis with internal and external customers, build relationships, manage customer expectations, and take responsibility for a high level of service Interact in a positive manner with diverse populations and varying education levels of students, faculty, staff, and the public
• Licenses, Registration, Certifications, or Special Requirements:
  Regular physical attendance required May require working at other campuses

• Frequency Reach and grasp objects
  - Daily Stoop, bend, kneel, crouch, or crawl
  - Daily Stand for extended periods of time
  - Daily Use of video display terminal
  - Daily Use of manual dexterity and fine motor skills
  - Daily Communicate information orally and in writing
  - Daily Receive and understand information through oral and written communication
  - Daily Proofread and check documents for accuracy
  - Daily Work a fluctuating work schedule
  - Weekly

The minimum base pay for this position starts at $16.51/ hr, however, the offer may vary based on the candidate’s education and experience.

Certain service members and veterans, and the spouses and family members of such service members and veterans, receive preference and priority. Certain service members may be eligible to receive waivers for postsecondary educational requirements, in employment by the state and its political subdivisions, and are encouraged to apply for the positions being filled.

The essential duties, functions and responsibilities, and overtime eligibility may vary based based on the…