Business Operations Associate

Job Title

Business Operations Associate

Operations and Digital Workflow

FL - FL US (Primary)

Bachelor's Level Degree

Full-time

The Mid-Level CAG Support professional will provide operational coordination, executive meeting support, digital workspace management, administrative program support, portable audio/visual support, and front-office continuity for the Space Launch Delta 45 Commander's Action Group. This position will provide day-to-day operational and digital support to the CAG and Commander's front office. The successful candidate must be highly organized, technically capable, comfortable supporting senior leaders, and able to coordinate multiple simultaneous administrative and operational requirements.

Contractor personnel provide advisory support and do not act as final Government approval or decision‑making authority.

• Plan and coordinate senior-level conferences, town halls, staff meetings, Patrick Operations Meetings, weekly engagement synchronization meetings, and other command events.
• Develop and distribute itineraries, agendas, preparation materials, attendee information, seating charts, nameplates, and related meeting‑support products.
• Coordinate conference rooms, attendee check‑in, distinguished visitor access, escorts, seating, and other event logistics.
• Set up, coordinate, and troubleshoot virtual and teleconference sessions on NIPRNET and SIPRNET.
• Use approved U.S. Space Force desktop applications and communications capabilities, including Microsoft Teams and Office applications, to support leadership engagements.
• Support meeting administration, attendance documentation, minutes, and follow‑up action capture in coordination with the Mid-Level Task Management CAG Support professional.
• Set up, test, operate, and tear down Government‑furnished portable A/V systems for command briefings, collaboration meetings, training events, promotions, retirements, and ceremonies.
• Track and coordinate military performance evaluations, decorations, retirement packages, and other Delta‑level administrative programs supported by the Commander's Admin Team.
• Provide administrative support to the Equipment Manager, Additional Duty Officer program coordinators, and Vehicle Cargo Officer as required.
• Create, organize, and maintain SLD 45 Teams pages, SharePoint sites, shared directories, and other document libraries.
• Ensure the currency, accuracy, organization, and appropriate protection of directories, briefings, business rules, and shared content.
• Ensure digital content and workflows comply with Information Protection, Controlled Unclassified Information handling, and security‑classification requirements.
• Research, draft, and coordinate standard operating procedures and process updates supporting CAG operational, administrative, meeting, and digital workflows.
• Assess existing tools, processes, and business rules and recommend more efficient operational and digital workflows.
• Coordinate front‑office facility maintenance requirements and routine suite operations.
• Track office‑supply requirements and support preparation and routing of supply requests for Government approval.
• Perform basic operational support for shared office equipment to maintain day-to‑day front‑office continuity.

Education: Bachelor's degree in business, management, information systems, communications, public administration, or a related discipline required.

Experience: Four (4) or more years of progressive experience in executive support, operations coordination, program administration, knowledge management, event support, organizational management, military staff support, or related disciplines. Six (6) or more years of…