Front Desk Coordinator; Evenings

The UF Health Proton Therapy Institute (UFHPTI) in Jacksonville, Florida, is seeking a professional and customer-focused Evening Front Desk Coordinator
. This highly visible role serves as the first point of contact for patients, visitors, vendors, and staff, playing a key role in delivering an exceptional patient experience.

Key Responsibilities:

• Greet and check in patients in a courteous and professional manner
• Answer and route all incoming calls, providing general information about UFHPTI
• Communicate appointment details and assist patients with scheduling inquiries
• Serve as a liaison between patients and multiple internal departments
• Perform routine administrative tasks, including sorting and distributing incoming mail
• Support daily front desk operations to ensure smooth evening workflow

Work Schedule:
Monday–Friday, 2:30 p.m. – Close (typically 9:00 p.m.)

Qualifications:

• Demonstrated professionalism and excellent customer service skills
• Strong verbal and written communication skills
• Professional appearance and demeanor
• Strong computer proficiency, including Microsoft Word and Excel
• Ability to work independently, manage multiple tasks, and follow projects through to completion with minimal supervision
• Proven ability to problem-solve and handle challenging situations calmly and professionally
• Minimum of two years of experience in a medical office front desk role; oncology experience preferred
• Familiarity with medical terminology is a plus

UFHPTI offers a competitive salary and benefits package
, a supportive and collaborative work environment, and the opportunity to be part of a team dedicated to providing world-class care and service to our patients.

UFHPTI is an Equal Opportunity Employer and supports a drug-free workplace.

As an equal opportunity employer , the University of Florida Proton Therapy Institute hires without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability. We invite you to complete the optional self-identification fields below used for compliance with government regulations and record-keeping guidelines.