Consumer Direct Lending Manager

At Chase Home Lending, we are committed to fostering a collaborative and inclusive work environment where you can grow your career and make a meaningful impact. As a Lending Manager, you will have the opportunity to lead a talented team, drive business growth, and contribute to the success of our Home Equity Line of Credit business. Join us and be part of a team that values innovation, excellence, and customer satisfaction.

You have a passion for enabling the dream of home ownership and use your knowledge to build deep relationships within the community.

As a Consumer Direct Home Lending Manager in Chase Home Lending, you will play a pivotal role in re-launching our Home Equity Line of Credit business. You will leverage your expertise in the home lending industry to lead and motivate a team of Home Lending Advisors and Associates who are dedicated to serving our customers' financial needs. This role offers a unique opportunity to advance your career while making a significant impact on our business.

• Hours for this position will be Monday through Friday 9:00am to 6:00pm

• Utilize your strong interpersonal skills to effectively manage and grow a team of Home Lending Advisors/Associates, maximizing sales opportunities.
• Demonstrate exceptional leadership by attracting, recruiting, retaining, and developing a successful team who thrive in Chase's business environment. Provide overall sales leadership, model and coach key behaviors, and ensure effective education and employee development.
• Provide routine feedback and aim to achieve goals, maximizing the sales opportunities presented.
• Foster a high-morale, hard-working team environment that prioritizes customer satisfaction and a passion for exceeding goals.
• Lead and support your team in helping customers access their home equity to finance life events, ensuring a customer‑first approach in all interactions.
• Monitor and analyze team performance metrics to identify areas for improvement and implement strategies to enhance productivity and sales results.

• Proven experience in the home lending industry with a strong understanding of mortgage products and services.
• Demonstrated ability to lead, inspire, and develop a high‑performing sales team.
• Strong interpersonal and communication skills, with the ability to build relationships and influence others.
• Ability to execute strategic business plans and achieve sales targets while ensuring compliance with regulatory requirements.
• Commitment to continuous improvement and professional development.

This position is subject to the Dodd‑Frank/Truth in Lending Act qualification requirements for Loan Originators. An employment offer for this position is contingent on JPMorgan Chase & Co. (JPMC) reviewing your criminal conviction history, credit report, information available through NMLS, and other relevant information to determine that you demonstrate financial responsibility, good character, and general fitness for the position. Any felony conviction within the last seven years will disqualify you from consideration.

Your continued employment would be contingent upon compliance with Truth in Lending Act/Dodd‑Frank Loan Originator requirements.

In addition, this position requires National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008. Upon active employment with JPMorgan Chase, you will be required to either register on NMLS or update your existing registration to grant access and reflect your employment with JPMorgan Chase. Your continued employment is contingent upon compliance with the SAFE Act, including successful registration immediately after your start date and timely completion of annual renewal and required updates thereafter.

Any information obtained during the registration, update, and renewal processes or through NMLS notifications may impact your employment. Any information you provide during the Chase on‑line application process may be transferred to NMLS by JPMorgan Chase. Please review the information carefully for accuracy and consistency before submitting. Further…