Communications Lead

Responsibilities

• Partner with Operations, Operations Support, HR, Multi-Media, and IT teams on change initiatives impacting the vehicle processing centers and trucking division.
• Develop and implement change management frameworks, including stakeholder analysis, impact assessments, and readiness plans.
• Monitor and measure the adoption and effectiveness of change efforts.

• Create and deliver clear, consistent, and compelling communications tailored to diverse audiences across the centers.
• Partner with Strategic Projects leadership on prioritization process for communication requests.
• Develop communications calendar to assist senior leadership and change board with assessing the volume of communications and change.
• Develop toolkits, FAQs, newsletters, and other materials to support change initiatives.
• Facilitate workshops and feedback sessions to ensure two-way communication.

• Build strong relationships with site leaders, support and project teams, and associates to understand needs and concerns.
• Serve as a trusted advisor to leadership on communication and change strategies.

• Collaborate with cross-functional teams to support project rollouts, including system implementations, training programs, process changes, and organizational updates.
• Ensure alignment between project goals and communication efforts.

• Bachelor’s degree in Communications, Organizational Development, Human Resources, or related field.
• 5+ years of experience in change management and communications, preferably in an operational or manufacturing environment.
• Strong writing, editing, and presentation skills.
• Ability to manage multiple priorities and work effectively in a fast-paced, matrixed organization.
• Must be able to work in a team environment and independently
• Proven ability to be proactive in planning work for self.
• Certification in change management (e.g., Prosci, ACMP) is preferred.
• TWIC & JAX Port badge a plus, for those not a TWIC/JAX Port badge holder, must be willing to apply for TWIC & JAX Port clearance

• Mid-Senior level

• Contract

• Project Management
• Industries:
  Information Services and IT Services and IT Consulting

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