Senior Business Analyst

Elite is the trusted automation platform for law firm operations across most of the world’s largest and most successful law firms. Elite has guided firms through every technology shift and today delivers the only cloud-native SaaS platform that unifies financial, invoice, time, and data management into a single system of action. With embedded AI, predictive analytics, and integrated payments, Elite’s products enable firms to shorten billing cycles, reduce write‑offs, and unlock firm‑wide insights, making financial operations the foundation for law firm innovation and growth.

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The Senior Business Analyst serves as a strategic advisor and enterprise-level thought leader, shaping how Elite defines problems, delivers solutions, and scales analytical excellence. This role focuses on long‑term impact, organizational alignment, and elevating business analysis maturity across the company.

Remote (based in Flexible across U.S. time zones)

• Partner with senior leaders to define enterprise problem statements, success metrics, and strategic roadmaps.
• Lead mission‑critical or enterprise‑scale initiatives with high visibility and impact.
• Drive alignment across business, product, and technology strategies.
• Identify and scale AI‑enabled productivity opportunities, embedding AI‑powered tools and workflows to accelerate analysis and improve decision‑making across the organization.
• Anticipate future business needs and proactively design scalable, forward‑looking solutions.
• Demonstrate fluency in leveraging AI‑powered tools to accelerate analysis, enhance decision‑making, and improve day‑to‑day productivity.
• Establish, evolve, and govern business analysis frameworks and best practices.
• Coach, mentor, and develop business analysts across all levels.
• Represent the Business Analyst function as a trusted advisor to leadership.
• Influence enterprise decision‑making through data‑driven insights and recommendations.
• Perform other duties as assigned to support departmental and company objectives.

• Bachelor’s Degree in Business, Information Systems, Technology, or related field, or equivalent experience.
• 9–12 years of experience in business analysis or related strategic roles, preferably within B2B SaaS environments.
• Deep expertise in process, data, and systems analysis.
• Experience working cross‑functionally with Product, Engineering, and GTM teams in a SaaS organization.
• Familiarity with key SaaS metrics (e.g., ARR, churn, customer lifecycle, product adoption) and data‑driven decision making.
• Exceptional strategic thinking, judgment, and executive communication skills.
• Strong change leadership and organizational awareness.
• Proven ability to scale impact through influence and mentorship.
• Ability to travel up