Business Analyst

adm Indicia is a next‑generation brand activation agency that creates and activates meaningful brand experiences to drive ROI. Our purpose is to simplify below‑the‑line marketing, build sustainable ROI, and engage customers across the path to purchase. We leverage technology and data science to measure our impact and deliver evidence of ROI.

The Business Analyst will support the Business Process Innovation team in delivering process transformation, data analysis, and implementation support for client engagements. The role involves requirements gathering, process documentation, insight creation, cross‑functional coordination, and project execution from discovery through implementation.

• Conduct data and process analysis to understand current‑state operations
• Document requirements, process flows, SOPs, and user stories
• Support project leads across DMAIC phases (Define, Measure, Analyze, Improve, Control)
• Prepare weekly reports, decks, and stakeholder updates
• Gather inputs from internal teams and clients
• Support project planning, timelines, and risk mitigation
• Coordinate with Technology, PMO, and Analytics teams
• Attend internal and client meetings

• Bachelor’s degree in Business, Engineering, Systems, Analytics, or a related field
• Proficiency with Microsoft Excel, PowerPoint, Word
• Experience with Lucidchart, Miro, or Figma
• Familiarity with Airtable, Jira, or Asana
• Knowledge of Power BI, Tableau, or other BI tools
• Strong analytical skills (Excel, data manipulation, process analysis)
• Experience documenting requirements and process flows
• Strong written and verbal communication; ability to present to executives
• Ability to translate business needs into actionable recommendations
• Proactive, organized, and capable of managing multiple priorities

• Exposure to Lean, Six Sigma, Agile, or ITSM methodologies
• Consulting or transformation program experience
• Familiarity with ERP systems or data warehouses
• Basic SQL knowledge

• Analytical and structured thinker
• High accountability
• Detail‑oriented yet adaptable
• Comfortable in fast‑paced environments
• Collaborative and proactive

• Seniority level:
  Associate
• Employment type:
  
  Full‑time
• Job function:
  Advertising, Marketing, and Analyst
• Industries:
  Advertising Services and Marketing Services

This is a remote role with flexibility for travel to client sites as needed. Candidates must be located in the greater Charlotte, NC area.

We are an equal opportunities employer and will make reasonable adjustments to accommodate the needs of all candidates. If you have any such needs or requirements in the context of your interview, please notify us so that we can make the appropriate arrangements.