IT Product Manager

Location

Onsite Jacksonville, FL

Monday - Friday 8-5

The Product Manager acts as a strategic liaison between Landstar's business stakeholders and IT teams to ensure that proprietary and third-party system applications are optimized to support business operations. This role is responsible for managing the full lifecycle of assigned products, from discovery and prioritization to testing, rollout, and ongoing enhancements.

• Act as the voice of the business within product teams, ensuring that solutions align with operational needs and strategic goals.
• Own and manage product roadmaps, including backlog grooming and feature prioritization.
• Define clear business requirements and acceptance criteria for new features and enhancements.
• Conduct user acceptance testing (UAT), regression testing, and quality assurance for system updates.
• Facilitate cross-functional collaboration with Operations, IT, and external partners to ensure successful product delivery.
• Lead product demos and provide training to internal teams and end users.
• Gather and analyze user feedback to inform product improvements and future development.
• Monitor system performance and advocate for enhancements that drive efficiency and accuracy.
• Support implementation of system changes and ensure minimal disruption to business operations.
• Regularly communicate product updates, timelines, and outcomes to stakeholders and leadership.

• Associate's Degree or equivalent experience
• 1 year of experience in a product management, business analyst, or EDI within logistics or IT.

• Public speaking or giving presentations

• Strong organizational and time‑management skills.
• Excellent communication and interpersonal abilities across technical and non‑technical teams.
• Analytical mindset with strong problem‑solving skills.
• Experience with Agile or other iterative development methodologies.
• Proficiency in Microsoft Office Suite (Excel, Word, Access).
• Ability to balance multiple projects and shifting priorities.
• Familiarity with Transportation Management Systems (TMS), EDI processes, or logistics software is a plus.

Landstar is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or any other characteristic protected by federal, state or local laws. Landstar will provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should send an e‑mail to