Sales & Operations Coordinator

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Sales Jacksonville, FL, US

8 days ago Requisition

Ruthmann North America is part of TIME Manufacturing Company, a global leader in aerial lift and access equipment solutions.

For decades, the RUTHMANN brand has been recognized worldwide for engineering innovation, quality, and reliability. Through our RUTHMANN STEIGER truck mounted aerial lifts and BLUELIFT compact tracked platforms, we help customers safely solve complex access challenges across utility, telecommunications, infrastructure, construction, arbor care and specialty applications.

Ruthmann North America serves customers across the United States and Canada with industry leading products, technical expertise, parts, service, and training. Since joining the TIME Manufacturing family, we have combined German engineering excellence with a strong North American customer focus to support continued growth and innovation.

As a growing business, we offer the opportunity to work closely with experienced leaders, make a visible impact, and help shape the future of one of the most respected access equipment brands in the industry.

As a Sales & Operations Coordinator, you help keep our business running smoothly every day. You support customers, sales, operations, finance and administration by making sure information is accurate, orders are processed correctly, invoices are issued on time and records are well organized. This role is ideal for someone who enjoys working with people, staying organized, solving problems and helping different teams work together.

Ruthmann North America is bringing some of the most innovative aerial lift products in the world to the North American market. As part of a growing business, you will have the opportunity to make a real impact and grow with the company.

The position is based in Houston, Texas and reports directly to the Country Manager.

Customer Experience Champion: You help provide an excellent customer experience by ensuring customer information, orders, registrations, invoices and related documents are accurate and processed on time.

Order & Delivery Coordinator: You support the administrative side of the sales process and help ensure customer orders move smoothly from order entry through delivery.

Business Connector: You support invoicing, accounts payable, accounts receivable, payroll administration and general business administration activities.

Connection Builder: You work closely with Sales, Operations, Service, Logistics, Finance, HR, customers and external partners to keep information flowing and help solve day to day administrative challenges.

• Support customer order administration
• Keep order information accurate, complete and up to date
• Follow up on missing information when needed
  
  Support smooth communication between departments involved in the order process
• Maintain customer and vendor information in the ERP system
• Ensure names, addresses, payment terms, tax information and contact details are accurate and up to date
• Maintain high data quality across business records
• Vehicle Registration Administration
  • Prepare and process vehicle registration documents and ensure registration requirements are completed on time
  • Coordinate registration activities with customers, internal teams and external partners
• Invoicing, Accounts Receivable & Accounts Payable
  • Prepare and process customer invoices
  • Verify invoice information against orders, delivery documents and commercial agreements
  • Manage accounts receivable documentation and payment records
  • Process vendor invoices and prepare payments for approval by the Country Manager
  • Maintain accurate financial records and supporting documentation
• Employee & Payroll Administration Support
  • Support basic employee administration activities
  • Collect and prepare employee information, time records, payroll inputs and related documents
• Documentation & Record Management
  • Maintain organized and accessible business records
  • Ensure sales, operations, finance, registration, payroll and…