National Accounts Manager

Gray Mar Environmental Services continues to expand its national footprint while remaining firmly grounded in the values that define who we are. We live by Respect, Integrity, Safe Work Practices, Excellence in Service, and a deep sense of Family
-a commitment we proudly call RISE through Caring
.

We specialize in environmental remediation, health and safety, hazardous materials management, waste disposal, and environmental emergency response. Through comprehensive and sustainable solutions, we help our clients and the communities we serve manage risk, maintain compliance, and protect the environment.
Safety is our top priority
, and we take pride in our highly skilled, dedicated team that works together to get the job done safely—every time.

At Gray Mar, every employee is seen, heard, and valued, not as a number, but as a member of our family. Our culture supports continuous learning, professional development, and long-term career growth. We offer a robust benefits package that includes wellness programs, a 401(k) with company matching, spending account options, and comprehensive medical, dental, and vision coverage. We also provide company-paid life and disability coverage (long and short-term), ensuring our employees are supported both in and out of the field.

Inclusion at Gray Mar is not just an initiative; it is fundamental to how we innovate and grow. We draw strength from diverse experiences and perspectives and foster an inclusive environment where every voice matters. As we continue to grow nationwide, we remain committed to delivering exceptional service to our customers while building a workplace where people feel safe, supported, and proud to belong.

The National Accounts Manager “NAM” reports to the President/CEO and is responsible for developing, managing, and growing strategic customer relationships across multiple regions and industries. This role focuses on driving national business growth through cross-functional collaboration, strategic selling, contract negotiation, and superior client service. The National Accounts Manager serves as the single point of contact for key national customers and ensures service-delivery excellence by coordinating internally across Sales, Operations, Finance, Waste Services, Remediation, Safety, and Compliance.

This position is based in Florida, supporting our growth in the Southeast in a hybrid remote/on-site capacity, with travel to regional branches to support ongoing growth. The ideal candidate will be based near our Jacksonville office.

• Develop and execute strategic account plans to drive revenue, margin, and service growth across targeted national accounts.
• Serve as the lead point of contact for all national account matters, ensuring consistent communication and satisfaction.
• Identify, pursue, and close multi-site opportunities in target markets including manufacturing, tech, life sciences, energy, and logistics.
• Collaborate with regional Operational Team Member and Business Development Managers (BDMs) and branch operations to implement national account strategies.
• Lead contract negotiations, RFP responses, and pricing proposals in coordination with legal and finance teams.
• Monitor performance against KPIs (revenue, margin, retention) and drive corrective action when needed.
• Maintain an expert understanding of customer needs, waste streams, service lines, and regulatory requirements.
• Utilize CRM systems (e.g., Hub Spot) to track pipeline activity and report on performance.
• Conduct regular business reviews with clients and internal stakeholders to ensure program alignment and satisfaction.
• Coordinate onboarding, implementation, and ongoing support for new accounts.
• Monthly reporting on national sales strategy and results to the President/CEO.
• Provide operational support related to their expertise as required.
• Travel as required to support site visits, client meetings, and relationship development (up to 50%).
• Perform other related duties as assigned.

• Strong work ethic with a safety-first mindset.
• Ability to work independently or part of a team while managing multiple tasks and deadlines.
• Demonstrate…