Knowledge Management Strategist — Platform & Impact
Job in
Jacksonville, Duval County, Florida, 32290, USA
Listed on 2026-07-10
Listing for:
Citigroup Inc.
Full Time
position Listed on 2026-07-10
Job specializations:
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Business
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IT/Tech
Job Description & How to Apply Below
Citi is seeking a How2 Knowledge Management Business Analyst to drive governance and continuous improvement of the enterprise knowledge platform. You will ensure knowledge assets are accurate, accessible, and actionable while advising on strategy and content governance across the organization.
Qualified candidates bring 6–10 years in knowledge management, strong stakeholder management, and experience with platforms like How2, Confluence, or Service Now Knowledge Management.
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