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Strategic Lead, SaaS & Customer Success

Job in Jacksonville, Duval County, Florida, 32290, USA
Listing for: OneSource Virtual
Full Time position
Listed on 2026-07-11
Job specializations:
  • Business
    Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 90000 - 130000 USD Yearly USD 90000.00 130000.00 YEAR
Job Description & How to Apply Below
Position: Strategic Renewals Lead, SaaS & Customer Success

One Source Virtual seeks a Renewals Manager to lead the subscription renewals process for its Workday-focused services. You will align with Customer Success, Finance, and Sales to price renewals, structure terms, and ensure timely closure across a growing book of business.

The role requires 2+ years in renewals or account management within SaaS, strong negotiation and analytics, and fluency with Salesforce and Plan Hat. OSV emphasizes data accuracy and customer value.

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