Transformation Product Manager – AI Solutions

Job Summary

Job Description As the world works and lives faster, FIS is leading the way. Our fintech solutions touchnearly everymarket, company, and person on the planet. Our teams work together to deliver complex, high-impact solutions for our clients. If you want to advance the world of fintech,we’dlike to ask you:
Are you FIS?

Location: Hybrid (3 days in office, 2 days remote) from Jacksonville, FL or Milwaukee, WI or Atlanta, GA

• Own and manage a prioritized backlog of AI-related product ideas, concepts, and epics
• Identify and assess AI-enabled opportunities aligned to enterprise transformation goals
• Translate business needs into clear product problem statements, value propositions, and success measures
• Define product vision, scope, and intended outcomes for AI initiatives
• Develop and maintain product roadmaps and thematic investment areas
• Apply value-based prioritization to support investment and sequencing decisions
• Ensure risk, compliance, and responsible AI considerations are incorporated into product definitions
• Support transition of validated ideas into delivery team backlogs
• Monitor delivered outcomes and realized value to inform continuous backlog refinement
• Communicate product priorities, status, and outcomes to senior stakeholders

• Lead and quality-assure product discovery activities executed by analysts
• Partner with architecture, engineering, and data teams to assess feasibility and solution options
• Establish standardized discovery frameworks, outputs, and tooling
• Ensure consistency and quality of business cases, requirements, and backlog artifacts

• Manage, coach, and develop a team of Business Process Analysts / Analysts
• Define team priorities aligned to product and transformation objectives
• Establish performance expectations, development plans, and career progression pathways
• Build and scale discovery and analysis capabilities to support AI product pipelines
• Foster a culture of continuous improvement, collaboration, and accountability

• This is afirst-line manager role responsible for both product outcomes and team leadership within AI-driven transformation initiatives.
• Leads a small team responsible for discovery, analysis, and backlog development
• Works independently on high-complexity initiatives requiring advanced judgment
• Influences product strategy and prioritization across multiple domains
• Engages with senior leaders to shape AI-enabled transformation initiatives
  
  Accountable for team performance, output quality, and capability development
• Typically requires 8+ years of experience in product management, transformation, or related disciplines, with prior leadership experience preferred

• Advanced product management and product discovery expertise
• Demonstrated people leadership and team management experience
• Strong understanding of AI-enabled solutions, automation, and digital technologies
• Ability to operate effectively in complex, ambiguous transformation environments
• Strategic thinking combined with practical execution capability
• Strong stakeholder management and influencing skills across executive and delivery levels
• Excellent written and verbal communication skills
• Experience working within agile and product delivery frameworks
• Analytical and value-oriented decision-making skills
• Ability to coach and develop talent in a transformation-driven environment
• Continuous learning mindset, particularly related to AI and emerging technologies

• A career at FIS is more than just a job. It’s the change to shape the future of fintech.
• A voice in the future of fintech
• Always-on learning and development
• Collaborative work environment
• Opportunities to give back
• Competitive salary and benefits

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer:
In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case‑by‑case basis.