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Senior Service Delivery Lead - Client Success
Job in
Jacksonville, Duval County, Florida, 32290, USA
Listed on 2026-07-18
Listing for:
FIS Management Services LLC
Full Time
position Listed on 2026-07-18
Job specializations:
-
Business
Client Relationship Manager
Job Description & How to Apply Below
FIS is seeking a Service Delivery Management Analyst Lead to oversee a portfolio of premium client accounts in Jacksonville, FL. This onsite role requires coordinating across infrastructure, operations, CX, and internal teams to ensure exceptional service and timely issue resolution.
You will act as the primary contact, manage escalations, prepare regular performance reports, and drive client satisfaction through proactive communication and strong relationship management.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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