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Strategic Client Success Lead - Ed SaaS

Job in Jacksonville, Duval County, Florida, 32290, USA
Listing for: Shoptalk
Full Time position
Listed on 2026-07-19
Job specializations:
  • Business
    Customer Success Mgr./ CSM, Client Relationship Manager
Salary/Wage Range or Industry Benchmark: 95000 - 115000 USD Yearly USD 95000.00 115000.00 YEAR
Job Description & How to Apply Below
Position: Strategic Client Success Lead - Higher Ed SaaS

People Grove is seeking a driven Client Strategist to champion our higher education partners using our cutting-edge product suite. You own the long-term partnership for a portfolio of institutions, set strategic direction, and lead a team of Engagement Managers to carry the plan forward, ensuring renewal success and continued client value.

With 6+ years in client success or SaaS, you will align campus goals with People Grove, forecast renewals, and identify upsell opportunities while collaborating

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