Management Assistant Security Clearance

Position: MANAGEMENT ASSISTANT with Security Clearance
Duties
* You will receive and process multi-channel facility maintenance requests via telephone and email, applying a thorough understanding of labor trades, structural components, and technical vernacular to capture accurate data.
* You will evaluate and classify all incoming service requests into standardized priority categories (Routine, Urgent, Emergency, Project, Recurring) in strict compliance with OSD standards.
* You will serve as a Subject Matter Expert (SME) within the computerized asset management system (MAXIMO), auditing system data, generating error reports, and providing first-level technical guidance to Regional Call Center (RCC) personnel.
* You will manage daily workflow operations by balancing workload assignments among on-duty staff, verifying emergency dispatches, and maintaining flexibility to support critical operations across rotating 24/7 shifts. Requirements Conditions of employment
* Must be a US Citizen.
* Must be determined suitable for federal employment.
* Must participate in the direct deposit pay program.
* New employees to the Department of the Navy will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov
* Generally, current federal employees applying for GS jobs must serve at least one year at the next lower grade level. This requirement is called time-in-grade. Time-in-grade requirements must be met by the closing date of this announcement.
* Within the Department of Defense (DoD), the appointment of retired military members within 180 days immediately following retirement date to a civilian position is subject to the provisions of 5 United States Code 3326.
* Males born after 12-31-59 must be registered for Selective Service.
* You will be required to obtain and maintain an interim and/or final security clearance prior to entrance on duty. Failure to obtain and maintain the required level of clearance may result in the withdrawal of a job offer or removal. Qualifications GS-07 Your resume must demonstrate at least one year of specialized experience at or equivalent to the GS-06 grade level or pay band in the Federal service or equivalent experience in the private or public sector.

Specialized experience must demonstrate the following: receiving and processing customer service requests for facilities maintenance; accurately categorizing work as planned, unplanned, routine, urgent, or emergency; utilizing computerized maintenance management systems (MAXIMO); and providing first-level assistance or training to lower-graded employees. GS-06 Your resume must demonstrate at least one year of specialized experience at or equivalent to the GS-05 grade level or pay band in the Federal service or equivalent experience in the private or public sector.

Specialized experience must demonstrate the following: receiving and processing customer service requests for facilities maintenance; accurately categorizing work as planned, unplanned, routine, urgent, or emergency; utilizing computerized maintenance management systems (MAXIMO); and providing first-level assistance or training to lower-graded employees. Additional qualification information can be found from the following Office of Personnel Management website:
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. Education Additional information This position is covered by the Department of Defense Priority Placement Program.

Vacancies filled from this announcement may be filled at any grade level listed. If selected below the full performance level, you may be noncompetitively promoted to the next higher grade level after meeting all regulatory requirements, and upon the recommendation of management. Promotion is neither implied nor guaranteed. Additional vacancies may be filled by this announcement. A tentative offer of employment will be rescinded if the selectee fails to meet the pre-employment requirements, including failure to report to any of the scheduled appointments.

During the application process you will have the ability to opt-in to make your resume available to hiring managers in the agency who have similar positions in the local commuting area. Depending on the hiring organization and the position being filled, job requirements (e.g., security clearance, travel, drug testing, financial disclosure filing, bargaining unit status, etc.) may vary. Other hiring managers filling similar positions may offer relocation expense reimbursement and/or may offer recruitment incentives for new employees, depending on funding availability and in accordance with policy.

If you opt-in and are referred on a…