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Fintech Client Success Strategist

Job in Jacksonville, Duval County, Florida, 32290, USA
Listing for: FIS Management Services LLC
Full Time position
Listed on 2026-07-30
Job specializations:
  • Business
    Customer Success Mgr./ CSM, Client Relationship Manager
Salary/Wage Range or Industry Benchmark: 95000 - 125000 USD Yearly USD 95000.00 125000.00 YEAR
Job Description & How to Apply Below

FIS is seeking an OnDemand Client Success Manager in Jacksonville, FL to provide scalable, outcomes-focused support to a broad client base across a defined solution area. You will act as a trusted advisor through key moments of the client lifecycle, guiding adoption, optimization, and measurable value realization.

You will collaborate with Sales, Product, Support, and Professional Services, analyze usage and health data, identify risks, surface expansion signals, and contribute to renewals.

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