Mgr. of Process and Projects

Overview

The Manager of Process and Large Projects, Workplace Solutions, leads the continuous improvement of Perdue processes and oversees the planning, execution, and closeout of complex commercial furniture, workplace interiors, relocation, and installation projects.

• Oversee process strategy, improvements, and implementation to align Perdue markets while allowing for local customization.
• Manage the planning, execution, monitoring, and closeout of commercial workplace solutions projects including furniture, interior design, office relocation, installation, reconfiguration, and move management services.
• Partner with sales, design, operations, project management, installers, vendors, clients, building contacts, and internal support teams to define project requirements, roles, responsibilities, and expectations.
• Coordinate project kickoff meetings, planning calls, site walks, client reviews, installation meetings, move meetings, and post‑project closeout discussions.
• Support product specifications and order placement; manage product tracking, delivery coordination, installation sequencing, punch‑list management, warranty follow‑up, and project closeout documentation.
• Manage installation and subcontractor coordination to ensure work is completed safely, accurately, professionally, and in accordance with customer requirements and project standards.
• Communicate project status, schedule updates, risks, scope changes, budget impacts, and action items to clients, leadership, account teams, and internal stakeholders.
• Ensure project documentation and install packages are accurate and complete, including scope details, proposals, signed orders, project schedules, cost tracking, move plans, labels, installation drawings, and closeout materials.
• Support continuous improvement of Workplace Solutions processes, tools, templates, communication standards, and project management best practices.
• Mentor project managers, coordinators, or field team members when needed, providing guidance on complex workplace, furniture, relocation, and installation projects.

• Strong project management skills: scope, scheduling, budgeting, resource planning, risk management, change order management, and project closeout.
• Working knowledge of commercial furniture, workplace interiors, Steelcase furniture solutions, and related installation processes.
• Ability to read, interpret, and coordinate around floor plans, furniture layouts, installation drawings, move plans, occupancy plans, and project documentation.
• Excellent verbal and written communication skills; ability to lead planning discussions and provide client updates.
• Highly customer‑service oriented; ability to build trust, resolve issues, and maintain positive relationships.
• Strong organizational skills; ability to manage multiple projects, priorities, timelines, approvals, and deliverables simultaneously.
• Excellent attention to detail and follow‑through, especially related to scope documentation, pricing, purchase orders, project schedules, labels, drawings, cost tracking, and closeout requirements.
• Strong analytical, problem‑solving, and decision‑making skills; ability to adjust plans quickly as customer needs or site conditions change.
• Coordination skills with field crews, installers, vendors, subcontractors, and internal teams, promoting accountability, professionalism, safety, and quality.
• Proficiency with Microsoft Office Suite, project management software, inventory or work‑order systems; experience with AutoCAD or furniture specification tools preferred.
• Ability to manage confidential, customer‑sensitive, or business‑critical information with professionalism and discretion.
• Willingness to travel to client sites as business needs require.

• Bachelor’s degree in Business Administration, Project Management, Interior Design, Architecture, Construction Management, Operations, Facilities Management, or a related field preferred.
• Equivalent combination of education and relevant experience may be considered.
• Minimum of 7 years of related project management experience, preferably in workplace solutions, commercial furniture, Steelcase…