Bilingual Spanish Call Center Telephone Banker

A-Line Staffing is now hiring Bilingual Spanish Call Center Telephone Bankers in Jacksonville, FL
. The Bilingual Spanish Call Center Telephone Banker would be working for a Fortune 500 company and has career growth potential. This would be full time / 40+ hours per week.

If you are interested in this Bilingual Spanish Call Center Telephone Banker position, please contact Lindsay at  with your resume.

• The pay for this position is $26.00 – $28.00 per hour
• Benefits are available to full-time employees after 90 days of employment
• A 401(k) with a company match is available for full-time employees with 1 year of service on our eligibility dates

• This position is a contract assignment with potential to hire on permanently based upon attendance, performance, and business needs
• The required availability for this position is Full-time onsite in Jacksonville, FL with various 1st and 2nd shift schedules available after training. Training schedule is Monday–Friday, 9:00 AM – 5:30 PM starting July 6, 2026. Must be able to work weekends and holidays as required.

• Handle inbound calls assisting clients with credit, lending, and general banking needs
• Identify customer financial needs through active listening and probing questions
• Recommend and sell banking products including credit cards, checking/savings accounts, and lending solutions
• Cross-sell and upsell financial products while maintaining compliance and risk standards
• Provide clear, accurate, and empathetic communication using plain language
• Build, deepen, and retain client relationships
• Make referrals to appropriate banking partners when needed
• Manage transactions in accordance with risk and regulatory guidelines
• Deliver a high-quality client experience on every interaction

• Must be bilingual Spanish (required)
• High School Diploma or GED
• 2+ years of experience in call center, banking, or sales environment
• Intermediate computer proficiency
• Strong communication, problem-solving, and decision-making skills
• Ability to work in a fast-paced, changing environment
• Ability to receive coaching and performance feedback
• Must be flexible to work various shifts including weekends and holidays
• Attendance is mandatory for the first 90 days

• Experience in banking or financial services
• Experience in inbound or outbound contact center (phone/chat/video)
• Sales experience including upselling, cross-selling, or referrals
• Personal Banker or high-volume client service experience
• Experience supporting card services or lending products

If you think this Bilingual Spanish Call Center Telephone Banker position is a good fit for you, please reach out to me - feel free to call, e-mail, or apply to this posting!