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Automotive Dealership Bilingual BDC Representative

Job in Jacksonville, Duval County, Florida, 32290, USA
Listing for: Arlington Toyota
Full Time position
Listed on 2026-06-17
Job specializations:
  • Customer Service/HelpDesk
    Bilingual
Salary/Wage Range or Industry Benchmark: 15 - 20 USD Hourly USD 15.00 20.00 HOUR
Job Description & How to Apply Below

Bilingual Automotive BDC Representative
Location:
Arlington Toyota – Jacksonville, FL

Business is booming – and so is your opportunity to earn big! Arlington Toyota is actively seeking an experienced Bilingual BDC Representative to join our high-performing team. With over 5,000 monthly sales opportunities
, this is your chance to work in a fast-paced, customer-focused environment and significantly boost your income.

WE WILL TRAIN YOU!!!

Why Work With Us?
  • High-volume dealership with unmatched lead flow

  • Family-owned and operated – no corporate red tape

  • Positive, professional, and team-driven work culture

  • Above-average earning potential with uncapped bonuses

  • Comprehensive benefits package and paid training

What We’re Looking For:

If you’re one of the best in your current BDC or call center role
, and you're looking for more money, more respect, and more opportunity — we want to talk to you NOW
.

The ideal candidate is bilingual (English/Spanish), detail-oriented, organized, and thrives on delivering an exceptional customer experience. Automotive BDC experience is strongly preferred.

Key Responsibilities:
  • Handle inbound/outbound scripted calls with current and prospective customers

  • Respond to internet leads, customer emails, and chat inquiries

  • Schedule appointments and follow up on no-shows

  • Make outbound calls to past customers and promote special campaigns

  • Perform customer satisfaction and follow-up calls

  • Maintain accurate CRM records and update customer database

  • Support sales and marketing initiatives as needed

Qualifications:
  • Bilingual (English/Spanish) required

  • Automotive BDC or call center experience preferred

  • Strong verbal and written communication skills

  • Confident, coachable, and motivated to succeed

  • Excellent organizational and multi-tasking abilities

  • Tech-savvy with strong PC and internet skills

  • Able to thrive independently in a fast-paced environment

Compensation:
  • Hourly pay + Uncapped Monthly Bonuses

  • Paid training

  • Full benefits package including health, dental, vision, and 401(k)

If you're ready to take your career to the next level and be part of a winning team, apply today! We are proud to be an Equal Opportunity Employer.

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