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Member Experience Specialist - Front Desk & Retention

Job in Jacksonville, Duval County, Florida, 32290, USA
Listing for: YouFit
Full Time position
Listed on 2026-06-18
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

You Fit is looking for a Member Service Specialist (MSS) to create an outstanding experience for all members and guests. This role serves as the first point of contact, with a focus on engagement, smooth transactions, and ensuring that gym policies are upheld.

The ideal candidate will have strong customer service skills, the ability to multitask, and be flexible with working hours. Competitive compensation packages include base pay and opportunities for incentives through commissions.

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