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Senior Customer Care Specialist - Tours & Resident Support

Job in Jacksonville, Duval County, Florida, 32290, USA
Listing for: Hillpointe
Full Time position
Listed on 2026-06-19
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Bilingual, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below

Hillpointe is looking for a Customer Care Specialist Level 3 to join their team in Florida. In this role, you will handle inbound calls, schedule virtual tours, and provide essential support to prospective and current residents.

Your responsibilities will include managing customer inquiries, maintaining detailed records, and coordinating with leasing teams to ensure resident satisfaction. Strong experience in customer service and attention to detail is required. Join a dynamic team committed to quality service!

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Position Requirements
10+ Years work experience
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