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Customer Service Frontline Supervisor - Mortgage Ops

Job in Jacksonville, Duval County, Florida, 32290, USA
Listing for: First American
Full Time position
Listed on 2026-06-20
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Customer Success Mgr./ CSM, Bilingual
Salary/Wage Range or Industry Benchmark: 67200 - 89600 USD Yearly USD 67200.00 89600.00 YEAR
Job Description & How to Apply Below

First American in Jacksonville, Florida, seeks a Customer Service Operations Manager responsible for leading call center teams, improving customer experience, and managing administrative functions. The ideal candidate will have 3–5 years of experience in a customer service role, with a strong understanding of mortgage lending and call center operations.

The position requires exceptional leadership, communication skills, and the ability to multitask in a dynamic environment. We offer a competitive salary, medical coverage, 401(k), and more.

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