Front Office - Customer Service Representative

About the Role

Gravity Gymnastics is a vibrant and energetic gymnastics school for kids aged 1 to 14. The culture is fast‑paced, family‑friendly, and focused on creating lasting memories while delivering exceptional customer service.

• Answer calls, greet visitors, and assist customers with their questions and needs.
• Help bring in new customers and cross‑sell services to existing clients.
• Input data, prepare reports, and assist the team with daily administrative tasks.

• Friendly, responsible, and enthusiastic with a positive attitude.
• Organized, compassionate, and capable of thriving in a fast‑paced environment.
• Bilingual in Spanish is a major plus.
• Excellent communication skills and a calm, diplomatic approach to resolving customer issues.
• Empathy and an attentive ear for understanding others.
• Detail‑oriented with strong organizational skills.
• Comfortable working with numbers and basic math.
• Basic computer skills (Word, Excel) and familiarity with office equipment.

• Customer Service: answer calls, greet visitors, and help customers.
• Sales: attract new customers and cross‑sell services.
• Administration: input data, prepare reports, and assist with daily tasks.

• Paid Time Off (PTO) for full‑time employees.
• Health, Dental, and Vision Insurance (85% paid by company for employee‑only coverage) for full‑time employees.
• Simple IRA with a 3% company match.
• On‑the‑job training to help you succeed.
• Fun, family‑oriented environment.

This is a full‑time position with a schedule of 35+ hours per week.

• Monday – Friday: 8:45 AM to 8:45 PM (all afternoons – one morning per weekday).
• Saturday: 8:30 AM to 1:45 PM (occasionally host events in the afternoon).
• Sunday:
  Closed, but special events may require availability.

Starting at $15.00 – $18.00 per hour, based on experience and education.

Benefits kick in after 90 days for full‑time employees.

11940 Miramar Parkway, Miramar, FL 33025 – just a 2‑minute drive from the Florida Turnpike and Red Rd., or 5 minutes from I‑75 and Miramar Parkway.

Send your resume and cover letter to jac

Complete your application online at

For more information about us, visit