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Customer Service Rep Customer Success Mgr./ CSM HelpDesk/Support

Customer Support Lead | SOPs, Coaching & KPIs

Job in Jacksonville, Duval County, Florida, 32290, USA
Listing for: PARADIGM SENIOR SERVICES INC
Full Time position
Listed on 2026-07-05
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 55000 - 75000 USD Yearly USD 55000.00 75000.00 YEAR
Job Description & How to Apply Below
PARADIGM SENIOR SERVICES INC is seeking a Customer Support Lead based in Miami, FL. This full-time position involves overseeing daily operations of the Customer Support team, ensuring efficient handling of inquiries, and developing Standard Operating Procedures to optimize workflows. The ideal candidate will have at least 3 years of experience in customer support and revenue cycle management. Strong leadership and analytical skills are essential.

The environment is dynamic, promoting support and growth in a collaborative atmosphere.
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