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Senior SaaS Adoption & Client Success Lead

Job in Jacksonville, Duval County, Florida, 32290, USA
Listing for: ICE
Full Time position
Listed on 2026-07-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 95000 - 115000 USD Yearly USD 95000.00 115000.00 YEAR
Job Description & How to Apply Below

ICE is seeking a Senior Solution Adoption Manager to enhance customer adoption and ensure success with our SaaS product suite. This role involves serving as the primary point of contact for clients, guiding them from onboarding to expansion, and collaborating with various teams to drive product adoption.

The ideal candidate will have over 5 years of experience in the mortgage origination industry and a strong background in technical advisory or customer success roles. Strong communication and relationship-building skills are essential for this position.

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Position Requirements
10+ Years work experience
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