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Senior Director, Customer Success — AI-Driven Growth Leader
Job in
Jacksonville, Duval County, Florida, 32290, USA
Listed on 2026-07-07
Listing for:
Genesys Cloud Services, Inc.
Full Time
position Listed on 2026-07-07
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM
Job Description & How to Apply Below
Genesys Cloud Services, Inc. in Jacksonville, FL is looking for a Sr. Director of Customer Success Management to lead a team focused on customer retention and growth. The role emphasizes collaboration across functions, ensuring customer success through strategic planning and execution.
Ideal candidates will have over 10 years of experience in SaaS customer success management, a strong understanding of the customer experience industry, and proficiency with tools like Salesforce. A commitment to fostering a diverse and inclusive workplace is essential.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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