Service Greeter

Lithia Motors -  - Responsibilities:
Intercept incoming calls and determines whether the person being called should be interrupted;
Take thorough messages, including the caller’s first and last name, company name if applicable, time, and the message;
Communicate messages to the appropriate parties in a timely manner;
Provide very basic information to callers who have general inquiries;
Serve as service center greeter and direct to appropriate persons as necessary;
Update and distribute company telephone roster when necessary;
Maintain Phone log daily;
Maintain customer name file daily;
File repair orders daily;
Special projects as assigned