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Patient Call Center Specialist
Job in
Jacksonville, Duval County, Florida, 32290, USA
Listed on 2026-07-17
Listing for:
Northwell Health
Full Time
position Listed on 2026-07-17
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support
Job Description & How to Apply Below
Northwell Health is seeking an Associate to manage low complexity patient calls at our centralized call center in the Jacksonville area. You will assist with appointment scheduling, share routine messages with physicians, and help patients navigate the health system.
The role requires a high school diploma and 0–3 years of customer service experience; you will verify insurance, document inquiries, and strive for first call resolution while protecting patient confidentiality.
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