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BDC SALES

Job in Jacksonville, Duval County, Florida, 32290, USA
Listing for: GEORGE MOORE CHEVROLET, INC.
Full Time position
Listed on 2026-07-17
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM
  • Sales
    Customer Success Mgr./ CSM, Inside Sales, Sales Development Rep/SDR, Sales Associate/Assistant
Salary/Wage Range or Industry Benchmark: 35000 - 55000 USD Yearly USD 35000.00 55000.00 YEAR
Job Description & How to Apply Below
PURPOSE OF THE POSITION:

The BDC Representative is responsible for internet leads, phone calls and following upon unsold leads. This position is also responsible for working with the BDC Manager.

You must be an appointment setting, customer service oriented individual with excellent organizational skills in order to manage incoming customer leads

Schedule and follow up on all sales inquiries

Generate sales appointments – 35% set rate Contact customers based on current marketing initiatives

Promptly and accurately enter all customer inquiry data into the customer management tools

Follow up with sales associates and sales managers regarding leads and prospects

Email, text message and make phone calls on all leads

Goal to make at least 80 phone calls a dayAll leads must be called within three minutes

Effectively utilize lead management tools

General office administration support

Display ethical behavior, provide the highest degree of customer satisfaction and be honest in all aspects of dealing with customers

Unsold Units – Follow up with a phone call and/or text/email

Sold Units – Follow up with all sold and ask for a review

Must have a minimum of 3 appointments per day – (Maintain 35% Set Apts; 65% Show; 55% - Sold) Total of 15% Leads Strong ability to multi-task Professional demeanor, appearance, and demonstrate an expert ability to follow up with good customer service

Strong MS Office Suite computer skills, Windows proficient

Strong organizational and time management skills

Must meet company's requirements for employment

Customer service and appointment setting experience preferred

WORKING CONDITIONS:

The BDC Representative works at a desk in an office setting for most of the shift. S/hewill spend 90% of their shift replying to emails over the internet and making calls toinquiring customers. S/he will work both indoors and out, moving about the dealershipfacility and storage lots to communicate with the salespeople and customers. S/he works closely with the BDC Manager in the transport of paperwork and the discussing of deals.

Weekend, evening and possible holiday hours will be required. S/he will be trained onand required to use company computers as it pertains to the job.
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