Services Coordinator

Destination Services Coordinator

Coordinates with service members, partnering agencies, and military entities to schedule delivery out of Storage‑in‑Transit and debris removal services, and responds to all Destination Services requests and inquiries.

• Promote synergy amongst TMM departments
• Actively participate in all Destination Services meetings
• Answer inbound calls on the Destination Services extension and return missed calls and voicemails
• Assist with the onboarding process for new employees
• Attend interdepartmental cross‑training opportunities
• Assist with developing strategies for efficiencies within the team
• Actively participate in shaping the member experience related to the Destination Services team
• Complete additional projects and duties as necessary
• Other projects and duties as necessary

• High School diploma or GED or an equivalent combination of education and experience
• 1+ years experience in an office environment, preferably in the logistics industry
• Competence in MS Excel, Outlook, Word, and AS/400
• Strong verbal, written, and electronic communications skills
• Aggressive self‑starter who is action oriented
• Ability to multi‑task and work in a team environment

Shape a bright future with us. Join us in supporting our military members during one of the most stressful times in anyone’s life — moving their household goods. TMM was founded in 2003 to enable the Department of Defense, through a network of affiliated, trusted, qualified transportation companies, to better serve our military members. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way.

TMM is recognized as a Jacksonville Best Places to Work for eleven years in a row. We’ve always known it, and now the rest of Jacksonville does too. From purposeful work that makes an impact on service members to a company culture that empowers team members to give back to their community, TMM has a lot to be proud of!

In addition, TMM offers an excellent benefit package which includes:

• Competitive pay packages and bonuses
• Company provided $50,000 life insurance benefits and AD&D benefits
• Generous PTO and holidays
• 401(k) and education on retirement planning
• Tuition reimbursement up to $2,000 on approved programs
• Great health & well‑being benefits including telehealth parental support and wellness events

TMM provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.