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Financial Customer Advocate - Path
Job in
Jacksonville, Duval County, Florida, 32290, USA
Listed on 2026-07-21
Listing for:
Soteria Reinsurance Ltd.
Full Time
position Listed on 2026-07-21
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Fidelity Investments in Jacksonville, FL is hiring a Financial Customer Associate to provide frontline support for clients' 401(k) accounts, loans, and maintenance. This full-time, onsite role starts with a 14-week training cohort, with progression to more advanced calls as you grow your skills.
No finance background required; training emphasizes customer service, empathy, and problem solving. Shifts run Monday–Friday 8:30am–5:00pm during training and 12:00pm–8:30pm after onboarding.
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