More jobs:
Focused SMB Customer Success Manager
Job in
Jacksonville, Duval County, Florida, 32290, USA
Listed on 2026-07-23
Listing for:
Remote Jobs
Full Time
position Listed on 2026-07-23
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Account Manager
Job Description & How to Apply Below
Nylas is seeking a Growth Customer Success Manager to build and scale our SMB growth strategy. You’ll own growth across a high‑volume portfolio of SMB customers, identify expansion opportunities, drive product adoption, and maximize value from the Nylas platform.
You’ll leverage data, usage insights, and AI tools, partner with Sales, Revenue Operations, and cross‑functional teams, and help shape how we approach digital customer success for our long‑tail customers.
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