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Guest Solutions Associate — Frontline Customer Champion

Job in Jacksonville, Duval County, Florida, 32290, USA
Listing for: 1915 South | Ashley
Full Time position
Listed on 2026-07-31
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 32000 - 42000 USD Yearly USD 32000.00 42000.00 YEAR
Job Description & How to Apply Below

1915 South | Ashley is seeking an Associate of Guest Solutions to be the front line of the guest experience across all functions. The role involves handling guest interactions, processing service and warranty claims, coordinating delivery support, and managing order tasks to ensure timely resolutions.

As a cross-trained team member, you’ll execute save strategies, provide virtual in-store support via tablet/Teams, and maintain CRM/ticketing records.

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Position Requirements
10+ Years work experience
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