Bilingual Customer Service Rep

Triad Financial Services Inc is seeking a Bilingual Customer Service Rep to support customers with manufactured home loan inquiries in English and Spanish. In this role, you will handle inbound and outbound calls, answer questions on accounts, payments, and loan terms, and resolve issues with professionalism and accuracy. You will document all interactions, protect sensitive financial data, and follow regulatory guidelines.

Working in a collaborative, relationship-focused environment, you will contribute to service excellence and have opportunities to grow in lending and portfolio management.