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Airport Customer Experience Leader
Job in
Jacksonville, Duval County, Florida, 32290, USA
Listed on 2026-08-02
Listing for:
American Airlines
Full Time
position Listed on 2026-08-02
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
American Airlines in Jacksonville, FL seeks a Customer Service Manager for Airport Customer Experience to lead the frontline team and deliver an elevated customer service standard. The role is based at Jacksonville International Airport and requires guiding a high-performing operation while ensuring safety and regulatory compliance.
You will coach staff, manage relationships with internal and external customers, and work rotating shifts, including weekends and holidays, to support daily
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