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Lead Customer Service Advisor
Job in
Jacksonville, Duval County, Florida, 32201, USA
Listed on 2026-08-16
Listing for:
Pep Boys
Full Time
position Listed on 2026-08-16
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Management
Job Description & How to Apply Below
Lead by example delivering exceptional customer experiences and resolve escalated customer concerns;
Act as key holder opening and closing the store as scheduled;
Provide mentorship, training, and onboarding for Customer Service Advisors;
Collaborate with technicians and management to ensure efficient, customer-focused service operations;
Identify opportunities to drive sales and improve customer retention
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