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Hybrid Fraud Operations Specialist – Risk & Client Care

Job in Jacksonville, Duval County, Florida, 32290, USA
Listing for: Citigroup Inc.
Full Time position
Listed on 2026-08-17
Job specializations:
  • Customer Service/HelpDesk
    Bank Customer Service, Bilingual, Banking & Finance
Salary/Wage Range or Industry Benchmark: 42000 - 54000 USD Yearly USD 42000.00 54000.00 YEAR
Job Description & How to Apply Below

Citigroup Inc. in Jacksonville, FL is hiring an entry-level Fraud Ops Specialist responsible for conducting thorough risk assessments during account activity reviews while delivering exceptional customer service.

The role emphasizes early fraud detection to protect client accounts and identities, with a hybrid work arrangement. The position requires 1–3 years of relevant fraud/risk experience and at least 1 year in customer service.

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