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On-Floor CX Advocate & Problem Solver
Job in
Jacksonville, Duval County, Florida, 32290, USA
Listed on 2026-08-23
Listing for:
Framebridge Inc
Full Time
position Listed on 2026-08-23
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Framebridge Inc. in San Marcos, TX is seeking a Customer Advocacy Agent to be the voice of the customer, guiding them through the custom framing journey and addressing issues that arise during production.
You will be on the floor in Henderson Operations Studio, bridging the operations team and customers to ensure a 100% happiness guarantee. You will provide proactive outreach, navigate multiple CX inboxes, monitor Slack guidance, and collaborate with operations on high-priority orders, all while
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