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Sales Customer Service Associate
Job in
Jacksonville, Duval County, Florida, 32290, USA
Listed on 2026-09-12
Listing for:
L & J Diesel Service Inc
Full Time
position Listed on 2026-09-12
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Job Description & How to Apply Below
Overview
Job Title:
Sales/Customer Service Associate
Company: L & J Diesel Service
Location:
Jacksonville, Fl
Employment Type:
Full-Time
L & J Diesel Service is a leading diesel fuel systems manufacturer and parts dealer. We are looking for a passionate and driven individual to join our team as a Sales/Customer Service Associate.
Responsibilities- Provide excellent customer service by answering incoming customer phone calls, managing incoming emails, and responding to customer text messages
- Assist customers in finding the correct part for their needs using our internal systems
- Approve customer orders and ensure they are forwarded to the shipping department for processing
- Maintain accurate customer records
- Assist with managing customer warranty claims and communications
- Address and resolve customer complaints and inquiries efficiently and professionally
- Collaborate with the sales team to meet and exceed sales targets
- Perform other duties as assigned to ensure smooth operations
- Experience:
Previous customer service or sales experience is required; experience in the auto parts industry (e.g., O’Reilly, Auto Zone), or a general understanding of auto parts and core parts is a plus - Communication:
Excellent written and oral communication skills - Technical
Skills:
Proficiency with computers, including email, CRM software, and other office tools such as MS Office Suite and Google Drive - Adaptability:
Ability to learn quickly and adapt to a fast-paced, ever-changing environment - Problem-Solving:
Resourceful and able to resolve customer concerns effectively - Attention to Detail:
Strong organizational skills and attention to detail, especially when processing and checking order forms - Attitude:
Open-minded, team-oriented, and flexible with a positive attitude
- Competitive salary
- Comprehensive benefits package (health, dental, vision, 401k, PTO)
- Opportunities for career growth and professional development
- A supportive and collaborative team environment
Position Requirements
10+ Years
work experience
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