Bilingual Collections Recovery Specialist

If you thrive on overcoming challenges, meeting targets, and accomplishing tangible results, then you could be the Bilingual Collections Recovery Specialist we're looking for at Cawley & Bergmann, LLC! Based in Jacksonville, FL, this full-time position manages our phone lines to recover outstanding balances from consumers.

Competitive Base Pay: $18.00 - $20.00/hour (based on experience)

Special Perks:
Uncapped monthly performance bonuses, bi-weekly pay, and paid training

Full-Time Benefits:
Health insurance, dental, vision, PTO, sick time, a 401(k), advancement opportunities within a fast-growing company

Come work in our collaborative and high-energy office stocked with modern technology! Join us to develop your career in a positive work environment alongside a team that values and respects you!

• Bilingual English/Spanish speaking skills
• Effective, professional communication and negotiation skills
• Phone etiquette and comfort speaking on the phone throughout the day
• Motivation to meet targets, exceed goals, and make money
• Positive, "can-do" mentality and a drive to keep learning
• Commitment to showing up every day and giving your best
• Preferred - 1+ years of collections or sales experience
• Preferred - Call center or customer service experience

Cawley & Bergmann is a prominent national collections firm that provides stellar debt recovery services for established financial institutions. We're currently experiencing substantial growth, and we're looking for highly goal-driven and career-oriented people to help us continue to deliver incredible results for our high-class, well-known clients. With our innovative and empowering "work hard, play hard" culture, you'll have the opportunity to expand your skills, grow your paychecks, and make a substantial difference for real people!

• Respectfully and professionally speak with consumers about their outstanding account balances and collect payments
• Promptly answer inbound calls and make outbound phone calls
• Clearly communicate with consumers and provide solid customer service
• Help find effective solutions and negotiate payment arrangements
• Accurately update information in our computer system
• Play your part in meeting individual and team performance goals