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Member Relations Coordinator

Job in Jacksonville, Duval County, Florida, 32290, USA
Listing for: Heritage Golf Group
Part Time, Per diem position
Listed on 2026-09-22
Job specializations:
  • Customer Service/HelpDesk
    Event Management & Planning, Customer Service Rep, Customer Success Management
Salary/Wage Range or Industry Benchmark: 20 USD Hourly USD 20.00 HOUR
Job Description & How to Apply Below

Deercreek Country Club – Jacksonville, FL

Deercreek Country Club is seeking a friendly, outgoing, and organized Part-Time Member Relations Coordinator to support member engagement, communications, events, and the overall member experience.

This is a highly visible, member-facing position ideal for someone who enjoys building relationships, creating welcoming experiences, and helping members feel connected to the Club. The Member Relations Coordinator will work closely with Club leadership and other departments to support day-to-day member needs, events, and engagement initiatives.

Key Responsibilities
  • Serve as a welcoming and professional point of contact for members and guests
  • Build positive relationships with members and help create a warm, engaging Club environment
  • Assist with member communications, announcements, newsletters, emails, and event promotions
  • Support the planning, coordination, and execution of member events and activities
  • Assist with new member onboarding and introductions to the Club
  • Help maintain member information, event registrations, and related records
  • Respond to member questions and requests and help direct them to the appropriate department when needed
  • Work collaboratively with Golf, Food & Beverage, and other Club departments to support member programming
  • Gather member feedback and communicate opportunities to enhance the member experience
  • Provide administrative and organizational support for member relations initiatives
  • Assist with additional Club projects and activities as needed
Qualifications
  • Previous experience in hospitality, customer service, events, membership, or a similar member-facing role preferred
  • Friendly, personable, and comfortable interacting with a wide variety of people
  • Strong written and verbal communication skills
  • Highly organized with excellent attention to detail
  • Ability to manage multiple priorities in a fast-paced hospitality environment
  • Comfortable using email, Microsoft Office, and other basic computer systems
  • Professional appearance and demeanor
  • Ability to work independently while also collaborating with a team
Schedule & Compensation
  • Part-Time: approximately 24–30 hours per week
  • $20.00 per hour
  • Schedule may include occasional evenings or weekends based on Club events and activities
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