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Student Success Advocacy Coordinator

Job in Jacksonville, Duval County, Florida, 32290, USA
Listing for: University of North Florida
Full Time position
Listed on 2026-02-20
Job specializations:
  • Education / Teaching
    Bilingual, Education Administration
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below

The primary purpose of this position will advise and consult on implementation and enhancement of policies and processes, analyze data and generate information to identify barriers to retention and academic progression, create outreach to students identified as at-risk, and collaborate with academic advisors on students encountering academic or institutional challenges. The Student Success Advocacy Coordinator will work directly with students and will advise any at-risk undergraduate student concerning their academic plans and progress, academic schedule, choice of major, and other academic activities and career goals.

Student Success Advocacy Coordinator will focus on specific subject matters that are identified as having persistence challenges or those who are at-risk for persistence or graduation.

Job Functions
  • Develops and implements effective retention programs and early outreach plans to enhance persistence and completion of students and coordinate the implementation and administration of departmental processes and/or programs.
  • Collaborates with, and coordinates amongst, academic and non-academic departments to provide information on targeted intervention strategies for students identified as at-risk of not persisting or completing.
  • Makes recommendations to university administration for improvements to enhance the effectiveness of persistence and completion programs across the university.
  • Advises faculty, deans, chairs, and university administration on recommendations for changes in academic policy, procedures, and processes related to enhancing undergraduate student first year persistence, retention, and completion across UNF departments and systems.
  • Conducts professional development sessions, workshops, and trainings for staff, advisors, and students addressing areas where misinformation or new information causes issues with.
  • Leads ad-hoc teams or groups in undertaking coordinated efforts across colleges and units.
  • Resolves individual student issues that involve coordination between multiple offices at the university.
  • Advises students with regard to understanding institutional policy and processes, reviewing available options, and resolving issues.
  • Develop the academic coaching program.
  • Identify, write, and submit grant proposals for the office.
  • Other duties as assigned.
Departmental Requirements
  • With academic support and academic advising.
  • Managing student records.
  • Drafting policies and procedures.
  • Grant Writing.
Machines/Equipment used regularly
  • PC
  • iPad
  • Surface
  • Webcam
Supervision Exercised
  • Student Assistant
Supervision Received
  • Coordinator reports to the Director
Policy-making And/or Interpretation
  • The coordinator assists in the development and implementation of activities and programs supporting Student Academic Success Services.
Program Direction And Development
  • Work collaboratively with university staff to ensure program success.
  • May interpret departmental policies for area of responsibility.
Statement Of Responsibility For Confidential Data
  • Maintains the confidentiality of student records.
Statement(s) of Understanding
  • Background Check
  • Campus Security Authority (CSA)
  • Responsible Employee
Required Qualifications

Master's or Bachelor's degree and 2+ years of relevant experience, or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219.

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