Technical Support Engineer, Manufacturing
Job in
Jacksonville, Duval County, Florida, 32290, USA
Listed on 2026-05-31
Listing for:
Swisher International, Inc.
Full Time
position Listed on 2026-05-31
Job specializations:
-
Engineering
Manufacturing Engineer, Automation Engineering, Process Engineer, Quality Engineering -
Manufacturing / Production
Manufacturing Engineer, Automation Engineering, Quality Engineering
Job Description & How to Apply Below
The Technical Support Engineer serves as a critical technical resource responsible for optimizing manufacturing operations through advanced troubleshooting, equipment maintenance, and process improvement initiatives. This role combines hands‑on technical expertise with leadership responsibilities to ensure maximum equipment uptime, operational efficiency, and safety compliance across all manufacturing lines.
Key Responsibilities- Lead complex troubleshooting and root cause analysis for production equipment failures and process deviations
- Design, implement, and oversee preventive and predictive maintenance programs to minimize unplanned downtime
- Conduct Factory Acceptance Testing (FAT) for new equipment installations and modifications
- Develop and execute comprehensive installation, commissioning, and validation plans for manufacturing equipment
- Analyze equipment performance data and implement efficiency improvements to optimize OEE (Overall Equipment Effectiveness)
- Create technical drawings, schematics, and documentation using AutoCAD and other engineering software
- Collaborate with engineering teams on equipment modifications and process improvements
- Evaluate and recommend equipment upgrades, replacements, and new technology implementations
- Provide technical mentorship and training to maintenance technicians, operators, and cross‑functional teams
- Coordinate with Central Spare Parts (CSP) department on parts inventory optimization and technical updates
- Ensure all work adheres to OSHA, company safety standards, and industry best practices
- Maintain compliance with regulatory requirements and quality standards
- All other duties as assigned
- 7+ years of progressive experience in manufacturing and packaging equipment maintenance and repair
- 1+ year of supervisory experience in a technical capacity
- Background in machine design, installation, repair, and PLC knowledge
- Proficient in AUTOCAD
- Analytical and critical thinking skills
- Ability to travel regionally and internationally, 25-30%
- Bachelor's degree in Engineering, Manufacturing Technology, or related field
- Professional certifications in relevant technical areas (PLC programming, industrial maintenance, etc.)
- Demonstrated experience with high-speed production equipment in a manufacturing environment
- Advanced knowledge of AutoCAD for technical drawings and equipment modifications
- Strong background in machine design, installation, and repair methodologies
- Experience with pneumatic, hydraulic, mechanical, and electrical systems
- Base salary and bonus program
- Medical, dental, vision, life insurance effective on date of hire
- Generous 401(k) Plan
- Defined Contribution Plan
- Paid vacation and paid holidays
- Tuition reimbursement
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