Principal OR Senior Principal Payloads Field Service Engineer Level 3

Principal OR Senior Principal Payloads Field Service Engineer Level 3 | Jacksonville, Florida, United States Principal or Senior Principal Payloads Field Service Engineer Level 3

Location:

Jacksonville, FL (Mayport) | Full-Time, Onsite | Active Secret Clearance Required

About the Role
Indotronix is seeking a results-driven Payloads Field Service Engineer to provide essential support for advanced airborne communications and sensor payload systems in a mission-critical environment. You will play a pivotal role in ensuring real-time operational readiness and technical excellence for our flight operations. If you thrive in dynamic, hands-on roles and are eager to advance your career with exposure to cutting-edge technology and secure government programs, this opportunity is for you.

Responsibilities

- Deliver real-time technical support for flight operations and maintenance on airborne communication and payload systems, including MFAS Radar, EO/IR, airborne recorders, and Link 16.
- Troubleshoot, isolate faults, and resolve technical issues for sensor and communication payloads.
- Coordinate with site leadership to complete and track Maintenance Action Forms (MAFs).
- Develop, update, and follow technical procedures and checklists for operational consistency.
- Communicate complex technical matters with local teams, Responsible Engineers, Main Operating Bases, and the Degrader Action Cell.
- Assist aircrew with advanced troubleshooting techniques and operational analysis.
- Contribute to trend analysis and operational reporting to support mission success.
- Manage and support voice communications, networking systems, and interfaces at operating bases.
- Build expertise across all supported sensor, communication, and payload systems.
- Work onsite full-time, including rotating shifts, nights, weekends, and holidays as operational needs dictate.

Required Skills and Experience

- Bachelor's in STEM with 5+ years (Principal) or 8+ years (Senior Principal) of related experience, or equivalent advanced degrees with corresponding experience.

- Experience with Linux systems and engineering troubleshooting tools.
- Familiarity with payload operations, communications, and networking systems.
- Active DoD Secret Clearance and eligibility for Top Secret/SCI.
- Ability to obtain DoD 8140 IAT Level II certification (e.g., Security+, CCNA, CISSP).
- Ability to secure SAP/PAR program access.
- Willingness to complete 6+ months initial training in San Diego, with travel to Baltimore, MD, and Jacksonville, FL.
- Ability to travel up to 10%. No remote work.

Preferred Skills

- Active DoD Top Secret Clearance.
- Active DoD 8140 IAT Level II certification.

- Experience with MQ-4C sensor and communication payloads.
- Familiarity with network analyzers, spectrum analyzers, signal generators.
- System Administrator experience.
- Field operations and maintenance support experience.
- Knowledge of MPO/TC operator systems.

Benefits

- Work with advanced, mission-critical technology in a secure environment.
- Structured career growth and professional development through hands-on training and exposure to emerging systems.
- Competitive compensation.
- Comprehensive benefits package.

How to Apply

Ready to advance your career supporting next-generation defense technologies? Submit your resume and credentials via the Indotronix career portal. Candidates must have an active Secret Clearance and meet all stated qualifications.