Field Service Manager

* This role that will require the candidate travel to field client sites 50% of the time. When not traveling to field client sites, role is onsite in Jacksonville, FL.

Stellar Energy is a trusted provider of turnkey liquid-to-chip cooling solutions for the world’s leading data center and industrial manufacturing customers. As computing demand and industrial processes continue to grow, modern facilities require cooling infrastructure that can scale quickly, efficiently, and reliably.

Our modular approach enables high-volume production while maintaining the flexibility to customize each solution. From Central Utility Plants to Coolant Distribution Units, Stellar Energy delivers scalable cooling infrastructure designed to support the rapid expansion of data centers and mission-critical industrial operations.

Backed by deep engineering expertise and large-scale manufacturing capability, Stellar Energy helps customers deploy critical infrastructure faster and with confidence.

The ideal candidate is a strategic and hands-on quality leader with 7+ years of QA/QC experience in engineered systems, manufacturing, construction, or field installation environments, along with proven experience leading technical field quality teams across multiple active projects. They bring strong expertise in ISO 9001:2015, audits, inspections, root cause analysis, and continuous improvement while effectively partnering with clients, EPCs, subcontractors, and internal stakeholders to ensure high-quality project execution and regulatory compliance.

The Sr. Field Quality Manager leads the field execution of quality programs and ensures high standards for workmanship, engineering compliance, documentation, and continuous improvement across projects. This role provides strategic direction and operational oversight to support delivery, installation, and commissioning processes while ensuring Stellar Energy deliverables meet client and regulatory quality requirements.

• Lead, manage, and mentor Field Quality Engineers and quality personnel at job sites.
• Establish and enforce field quality inspection programs, procedures, and reporting frameworks.
• Ensure consistent quality standards are implemented across multiple active projects.
• Serve as the key quality liaison with clients, EPC partners, subcontractors, and internal stakeholders.
• Oversee field inspections of modules, materials, and components.
• Coordinate third-party, customer, and regulatory inspections.
• Implement and maintain ISO 9001:2015 compliance practices in the field environment.
• Lead and support internal audits and external certification audits.
• Drive continuous improvement and lean quality practices.
• Collaborate with operations, project management, engineering, and procurement teams to mitigate risk.
• Partner with data analytics resources to provide quality reporting and executive communications.

• 7+ years of industrial QA/QC experience in engineered systems, manufacturing, construction, or field installation.
• 7+ years of leadership experience managing field technical teams.
• Proficiency in Microsoft Office required.

• Bachelor’s degree in Engineering, Quality, or related technical field preferred.
• QMS auditor certification, OSHA 30 certification, Six Sigma Green/Black Belt, and experience with pumps, chillers, and heat exchangers preferred.

We offer a competitive benefits package designed to support your health, financial well-being, and work-life balance:

• Medical, dental, and vision insurance (multiple plan options; preventive care covered at 100% in-network)
• Health Savings Account (HSA) with company contributions
• 401(k) with company match (100% match up to 3% + 50% match up to 6%)
• Company-paid life insurance and AD&D coverage
• Short-term and long-term disability coverage options
• Supplemental benefits including accident, critical illness, and hospital coverage
• Wellness programs, including incentives up to $300 annually and a no-cost weight management program
• Virtual healthcare options, including $0 virtual visits in many cases
• Additional voluntary benefits including legal services and pet insurance
• Competitive PTO plan for exempt and non-exempt employees