Customer Integration Director

Role Overview

A Director of Customer Integration on the New Glenn Customer and Payload Accommodations team will manage a technical team through design, development, and integration of customer hardware on New Glenn's Second Stage (GS2). This position supports all aspects of program management including cost, schedule, technical design, and risk management while working with Blue Origin internal organizations and suppliers to develop and deliver qualified systems.

• Conduct trade studies and estimates in support of proposals for external-facing customer technical projects.
• Collaborate with engineering design, mission management, launch operations, and launch systems groups to ensure successful integration of payload requirements.
• Serve as the point of contact between the New Glenn engineering team and mission integration for various launch contracts.
• Interface with payload customers to evaluate mission requirements and ensure compliance.
• Develop mission Interface Control Documents and validate payload system requirements.
• Manage requests from multiple complex projects and teams.
• Ensure regulatory requirements, such as FAA/ITAR/Range, are met.
• Support Business Development interactions with external customers leading to mission integration and launch contracts.
• Lead spacecraft integration and launch contracts to meet Blue Origin commitments on time, on budget, and with success.
• Integrate customer requirements into New Glenn development and launch services.
• Brief leadership during payload-to-launch vehicle integration meetings and mission readiness reviews.
• Participate in proposal and contract development by estimating labor hours, material costs, and qualification efforts for new hardware development.
• Lead an engineering team through hardware development and integration activities during active launch campaigns.
• Develop resource-loaded mission Integrated Master Schedule (IMS) and coordinate progress with internal and external customers.
• Provide status updates to leadership and maintain open communication with customers, mission management, and other interfacing groups.

• B.S. in aerospace, mechanical, or systems engineering (or related field) with 8+ years of complex product development experience.
• 5+ years managing complex, multi-disciplinary, fast-paced aerospace projects.
• 10+ years industry experience in launch system or satellite operations.
• Active Top Secret clearance & SCI eligibility, or ability to obtain final clearances.
• Ability to travel within the U.S. and abroad.
• Collaborative, constructive, and concise communicator.

• Exceptional leadership, organizational, team building, and people management skills.
• Experience in development of launch vehicles.
• Experience working with government customers.

CO applicants: $ – $
WA applicants: $ – $

• Medical, dental, vision, basic and supplemental life insurance, paid parental leave, short- and long-term disability, 401(k) with company match up to 5%, and Education Support Program.
• Stock options for all regular employees (working at least 20 hours per week).
• Paid Time Off:
  Up to four weeks per year based on weekly scheduled hours, and up to 14 company-paid holidays.
• Further bonuses and benefits are subject to company discretion and may vary by role type and level.

Blue Origin is an Equal Opportunity/Affirmative Action Employer. We provide all qualified applicants for employment and employees with equal opportunities for hire, promotion, and other terms and conditions of employment, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin/ethnicity, age, disability, or any other status protected by federal, state, and/or local law.

Applicants wishing to receive information on Blue Origin's affirmative action plans, or requiring a reasonable accommodation to participate in the application or interview process, should contact  Please do not include any personal medical information in your request.