Aerospace Technical Application Specialist

Job Overview

This role ensures the effective implementation and application of Sherwin-Williams products within the Auto OEM and Aerospace sectors. It serves as a product knowledge expert and liaison between customers and internal teams such as Sales, Marketing, and Lab, strengthening Sherwin-Williams’ position as a trusted partner for both products and services.

• Customer Relationships – Execute territory and account strategies as defined by Sales leadership to build and maintain strong customer relationships. Success will be measured by customer retention rates, satisfaction scores, and growth in account revenue.
• Issue Resolution – Lead timely resolution of customer complaints, ensuring closure within defined service-level agreements (SLAs). Implement corrective actions to prevent recurrence, with performance tracked by reduction in repeat issues and resolution turnaround time.
• Project Management – Manage project schedules to deliver all desired outcomes on time, within scope, and according to specifications. Success will be measured by on-time completion rate, adherence to budget, and achievement of stakeholder satisfaction.
• Expense Control – Operate within an annual budget for travel, sales, marketing, and entertainment. Performance will be measured by adherence to budget targets and cost-per-sale efficiency.
• New Products – Collaborate with Marketing and Lab throughout the product development lifecycle to align offerings with market demand. Success will be measured by on-time product launches, adoption rates among key customers, and contribution to incremental sales.
• Training – Maintain up-to-date knowledge of products, applications, industry trends, and competitors through completion of individual training plans. Deliver customer training sessions as a value-added service, with metrics including number of sessions conducted and customer feedback scores.
• Safety – Follow all required safety procedures as defined by Sherwin-Williams and customers to ensure a safe work environment. Compliance will be measured by zero safety violations and adherence to audit standards.
• Toolkit maintenance – Ensure proper maintenance and security of all supplied tools required for job performance. Success will be measured by tool readiness and zero loss or damage incidents.
• Performance – Overall performance will be evaluated based on financial results within the OEM/Aerospace division, including territory sales growth, profitability, and expense control against established targets.

• High School Diploma or GED
• 3 years of paint application experience in Auto OEM, Aerospace, or similar industry

• Associate or bachelor’s degree in relevant field (Chemistry, Engineering, etc.)
• 5 years of paint application experience in Auto OEM, Aerospace, or similar industry

50%

Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled.

The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable. Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.

Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.