Accounts Receivable Specialist

Primary Function

Reporting to the Accounts Receivable Supervisor, the Accounts Receivable Specialist is responsible for ensuring the company receives payments for goods and services and properly records the transactions.

• Develop and maintain relationships with all assigned accounts
• Process and post daily check deposits and credit card transactions during assigned rotation
• Research and resolve payment discrepancies timely
• Research and process debit memos for assigned accounts
• Process all credit memos for returns/destroys/shortages on assigned accounts
• Make timely collection/courtesy calls to assigned customers, escalating issues as needed on a timely basis
• Prepare and resolve issues on credit card customers with balances, reporting and distributing status report to management during assigned rotation.
• Update Synergy to reflect new comments on customers accounts
• Provide collection status to management in bi-weekly team meetings for assigned customer accounts.
• Review aging and process any open reapplies weekly and at month end.
• Complete W-9’s and fax invoices to customers as needed
• Process credit references for new customers applying for credit
• Process billing when required

• Proficient in MS Excel
• Experience with Great Plains
• Superior communication skills in both verbal and written formats